Returns and Exchanges Policy
A good fit and your comfort is our top priority. Please try on your merchandise as soon as possible after receiving your order. If for any reason you aren’t satisfied you may return your purchase within 30 days for a full refund or exchange. All returned items must be in their original condition.
Embroidered items are not returnable.
When returning items, include in the package:
• The original packing slip;
• Your name, phone number, email address;
• Reason for the return;
• If requesting an exchange, tell us what item you like the exchange to be for.
Please send items to:
WHITECAPS FOUL WEATHER GEAR
RETURNS
5 REGIS COURT
MONTEBELLO, NY 10901
You are responsible for return shipping (we recommend sending UPS, insured). If the return is because of a mistake made by Whitecaps Foul Weather Gear, we will pay for shipping. Please call us at 1-888-994-4832 and we will provide shipping instructions.